横幅的帮助 & 培训资源
访问
For information on gaining access to Banner and other related components, click 在这里.
For the Data 访问 Policy, click 在这里.
支持
All 行政管理系统 staff support Banner and its related components. To report an issue or make a request, please submit a HelpDesk ticket 在这里. Select the area that is most appropriate.
T在这里 are three staff members that are dedicated to helping users of Administrative Banner. The Banner+ 支持专家s respond to issue and request tickets, assistent adminsitrative departments in making the best use of Banner, design local reports and processes to supplement those offered by Banner, and assistent in third-party integrations. Each of the Banner+ 支持专家s cover particular Banner systems and modules.
Distributed users needing assistance should first contact the applicable administrative office. If the administrative office needs support in resolving the issue, they can inititate the ticket and share it with the distributed user. 例如, budget managers seeking assistance with 库 金融 Reports or 金融 Self-Service should first contact Financial Records; Advisors should first contact 学习成绩.
培训
资源
非盟发达
Ellucian提供
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埃卢西亚客户中心
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Ellucian文档 You must log in to see some of the documentation, 页面 help from Banner Admin is available without logging in. To look at Banner specific documents, click 在这里.
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AU copies of the documentation on network drive
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Banner 9x 培训 materials: go to Z:\Banner Documentation\Train9x or \\apps1\apps\Banner\Train9x
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Banner 9x Documentation go to drive Z:\Banner Documentation\bdoc9x or \\apps1\apps\Banner\bdoc9x
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Ellucian Product Releases: 过去12个月 | 即将到来的
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埃卢西亚产品路线图
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Ellucian 培训 Services
用户组
T在这里 are a variety of opprotunities to interact with Banner users at other 机构s. 使用r groups can be a valuable resource in problem solving, training, and benchmarking.
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Ellucian社区 is a cooperative community made of Ellucian 员工 and users. You can select the Forum(s) corresponding with your interests and set your email notifications. Be aware that Ellucian owns both Banner and Colleague. You can limit your forums and searches appropraitely.
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Ellucian生活 is the official yearly conference, filled with sessions led by Ellucian and user 机构s.
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Banner 使用rs' Group of Michigan (BUG-MI) is made of Michigan 机构s. 使用rs work together to host an annual conference at a host 机构.
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凝聚力 is a consortium for higher education, primarily focused on Ellucian customers; membership comes with attendance at the annual conference.